Fira Headband

Machine wash cold delicate cycle or hand wash. Minimal detergent. Hang to dry. Do not bleach. Do not iron.

Our pieces are designed with a focus on fit and comfort. We recommend ordering your usual size, as our collection is true to size.

To ensure the best fit, please refer to our size guide on the product page. If you’re between sizes or have specific questions, feel free to reach out to us—we’re here to help!

We accept returns within 14 days of receiving your order, provided the following conditions are met:

• The item is unused and shows no signs of wear or tear.
• All original tags are still attached.
• You have your order number or proof of purchase.

Please note that we do not offer direct exchanges. If you'd like to exchange an item, you will need to return your original purchase and place a new order.

Please note that all hair accessories are final sale and cannot be returned or refunded.

If your item qualifies for a return, you may begin the return process.

At Marieaé, sustainability is woven into every stitch of this garment. Here's how this piece helps reduce its impact on the planet:

• Made in the USA: This garment is proudly designed and produced locally, reducing transportation emissions and its overall carbon footprint.
• Zero-Waste Production: Every bit of fabric used to create this piece is optimized to ensure nothing goes to waste.
• Repurposed Fabric: Any leftover material from the production of this garment is reimagined into stylish accessories or other pieces, extending its life and reducing waste.
• Optimized Fabric Cutting: Thoughtful cutting techniques were used in crafting this piece to minimize fabric waste right from the start.

By combining thoughtful design and resource-efficient practices, this piece is not just a stylish choice—it’s a sustainable one.

We’re excited to share that we’re currently running a presale for the launch of our collection! As part of this presale, orders will be shipped out approximately a month and a half after your purchase. We appreciate your patience and support as we prepare your order with care. You’ll receive a confirmation email with tracking information as soon as your order ships. Thank you for being part of this special launch!

During a presale, customers can purchase items from our collection before they’re officially available. Since the items are not yet in stock, production begins after the presale period closes.

This means:

• Your order will be reserved and prioritized.
• Items will be shipped out after a set timeframe (in our case, about a month and a half).
• You’ll receive updates, including a tracking number, once your order is ready to ship.

Presales are a great way to secure your favorite pieces before they sell out and support the thoughtful production process of our launch!

Currently, we do not have a physical store, but we’re excited about the possibility of opening one in the future!

That said, you won’t find anything like our collection in any store. Our brand is truly one of a kind—from the carefully curated designs to the exceptional craftsmanship. Each piece is thoughtfully created to be special and unique, just like the people who wear it.

For now, our exclusive collection is only available through our website. We’re so thrilled to bring this unique experience directly to you!

Once your order ships, you’ll receive a confirmation email with your tracking information. Simply click the tracking link in the email to follow your order’s journey.

If you don’t see the email, be sure to check your spam or promotions folder. Still can’t find it? Feel free to contact us, and we’ll be happy to assist you!

You can reach our customer support team by emailing us at contact@marieae.com We aim to respond to all inquiries as quickly as possible and will get back to you within 1-2 business days. We're here to help with any questions or concerns you may have!