Eco-Friendly & Sustainably Crafted

Eco-Friendly & Sustainably Crafted

Eco-Friendly & Sustainably Crafted

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Shipping policy

Shipping Policy

At Marieaé, we strive to provide a seamless shopping experience from the moment you place your order to the moment it arrives at your door. Please take a moment to review our shipping policy for orders within the United States.

Order Processing Times

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has shipped, including tracking information.

Shipping to P.O. Boxes

We currently do not ship to P.O. boxes or APO/FPO addresses.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on our website or through the carrier's website.

Delivery Issues

If you haven’t received your order within 7 business days of receiving your shipping confirmation, please contact us at support@marieae.com with your name and order number, and we will assist you in locating your package.
Marieaé is not responsible for delays caused by the carrier, incorrect shipping addresses, or orders lost in transit. Please double-check your shipping information before submitting your order.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

PRE-SALE

We’re excited to share that we’re currently running a pre-sale for the launch of our collection! As part of this pre-sale, orders will be shipped out approximately a month and a half after your purchase. We appreciate your patience and support as we prepare your order with care. You’ll receive a confirmation email with tracking information as soon as your order ships. Thank you for being part of this special launch!

How it works:
During a pre-sale, customers can purchase items from our collection before they’re officially available. Since the items are not yet in stock, production begins after the pre-sale period closes.

This means:

Your order will be reserved and prioritized.
Items will be shipped out after a set timeframe (in our case, about a month and a half).
You’ll receive updates, including a tracking number, once your order is ready to ship.

SUSTAINABLY MADE

At Marieaé, sustainability is woven into every step of our process. Here's how we ensure our clothing is kind to the planet:

Made in the USA: By designing and producing our pieces locally, we reduce transportation emissions, minimize our carbon footprint, and support cleaner, energy-efficient processes.
Zero-Waste Production: Nothing goes to waste—our commitment to zero-waste practices ensures every piece of fabric is used, minimizing what ends up in landfills.
Every Fabric Scrap Reimagined: Fabric scraps are creatively repurposed into stylish accessories or other pieces, maximizing resources and reducing waste.
Repurposed Fabric: Leftover materials are given a second life, reducing the demand for new raw materials and extending the lifecycle of existing ones.
Optimized Fabric Cutting: Thoughtful cutting techniques minimize waste right from the start, making the most of every roll of fabric.

These practices reflect our dedication to reducing waste, conserving resources, and creating beautiful clothing that’s better for the planet.

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