Contact information

We’re excited to share that we run pre-sales for the launch of select products and collections! As part of pre-sales, orders will be shipped out approximately a month to a month and a half. We appreciate your patience and support as we prepare your order with care. You’ll receive a confirmation email with tracking information as soon as your order ships.

How it works:
During a pre-sale, customers can purchase items from our collection before they’re officially available. Since the items are not yet in stock, production begins after the pre-sale period closes.

This means:

• Your order will be reserved and prioritized.
• Items will be shipped out after a set timeframe (in our case, about a month to a month and a half).
• You’ll receive updates, including a tracking number, once your order is ready to ship.

At Marieaé, sustainability is woven into every step of our process. Here's how we ensure our clothing is kind to the planet:

• Made in the USA: By designing and producing our pieces locally, we reduce transportation emissions, minimize our carbon footprint, and support cleaner, energy-efficient processes.
• Zero-Waste Production: Nothing goes to waste—our commitment to zero-waste practices ensures every piece of fabric is used, minimizing what ends up in landfills.
• Every Fabric Scrap Reimagined: Fabric scraps are creatively repurposed into stylish accessories or other pieces, maximizing resources and reducing waste.
• Repurposed Fabric: Leftover materials are given a second life, reducing the demand for new raw materials and extending the lifecycle of existing ones.
• Optimized Fabric Cutting: Thoughtful cutting techniques minimize waste right from the start, making the most of every roll of fabric.

These practices reflect our dedication to reducing waste, conserving resources, and creating beautiful clothing that’s better for the planet.

You can reach our customer support team by emailing us at contact@marieae.com. We aim to respond to all inquiries as quickly as possible and will get back to you within 1-2 business days. We're here to help with any questions or concerns you may have!